To book a room with us, please email us at hello@uliv.uk or give us a call to discuss your booking journey. A member of our team will on hand to assist you with all your queries.

Please refer to our Cancellation & Booking policy or contact a member of the ULIV team to find out more about the refund policy.

You will need to provide us with photo ID, proof of university acceptance in addition to your visa and guarantor details, where applicable. If you do not have your offer letter or a visa yet, you can still book with us and provide these documents later.

Every student, whether a UK citizen or a non-UK citizen, paying in instalments must have a UK based guarantor. Please contact a member of the ULIV team for more information.

On an Assured Shorthold Tenancy Agreement, you are legally bound until the end of your tenancy period. We can however consider ending your tenancy if you have a replacement. There is an admin fee of £150 chargeable to the outgoing tenant. If you need any further information on this process, please contact a member of the lettings team.

All contracts start in September and are 51 weeks in length. Summer lets for 1 or 2 months may also be on offer in July and August, subject to availability.

You must be aged 18 or over, in full-time education and enrolled with an educational institution to live at our properties. You may book with us at aged 17, but must be turning 18 prior to or after moving in.